GENERAL TERMS OF BUSINESS

PROVISION OF SERVICES REGULATIONS 2009

Regulation 8

Firm Name: Graham and Finlayson
Legal Status and Form: Partnership
Geographic Address: 29 Comrie Street, Crieff, Perthshire, PH7 4BD
Professional Title: Solicitors and Estate Agents
Professional body: The Law Society of Scotland
VAT Reg. No. 268 9033 28

Professional Indemnity Insurance:

• Cover is under the Society's compulsory Master Policy for Professional Indemnity Insurance.
• Cover is provided by a panel of insurers, the lead insurer being Royal & Sun Alliance Insurance plc.
• For these purposes, the lead insurer's address is 200 St. Vincent Street, Glasgow, G2 5SG
• Coverage is worldwide.

Regulation 9

The professional rules which apply to this firm as solicitors can be found in the Standards of Conduct Practice Rules for solicitors - www.lawscot.org.uk

Regulation 10

In the event that a client is unhappy with the service he has received and cannot resolve a situation with the client relations partner of the firm, he may take the matter up with The Scottish Legal Complaints Commission (the SLCC) at The Stamp Office, 10-14 Waterloo Place, Edinburgh, EH1 3DG. Telephone 0131 528 5111.
Web: www.scottishlegalcomplaints.org